privileg icon title Frequently Asked Questions privileg icon title

How to get The Privilege Floor?

Transportation to The Privilege Floor is very easy and convenient. For more information, please click click here

Where is the The Privilege Floor?

Located on the fourth floor of Borei Angkor Resort & Spa. Address: National Road 6, Banteay Chas, Siem Reap, Kingdom of Cambodia. Tel: + 855 63 969 300.

What is the swimming like?

The oval-shaped swimming pool of 30-meter length and 10-meter width is best designated for book lovers with a tropical garden surrounding.

What languages does your staff speak?

All staffs are Cambodian. English is used as a bilingual language for communication generally. Besides, Japanese, French and Chinese are also spoken here.

Do we have to make reservations?

Reservations can be made via either Travel Agents or online companies. Guests can also book through our resort's web page and come directly as a walk-in guest at our resort. 

What about the staff?

Every Privilege Floor staff member strives for 'Mudita', a Sanskrit word meaning sympathetic joy or the happiness derived from seeing other people happy. From our heartfelt greeting to your farewell and everything else in between, our ultimate joy can only be fulfilled by seeing your smile – your truly satisfied smile! 

Is there a golf course nearby?

Angkor Golf Course takes 15 minutes drive from The Privilege Floor. A more spacious and beautiful golf course at Phokeethra Golf Course takes 30 minutes drive from the resort.

What's the weather like at The Privilege Floor?

Since Cambodia is most likely as a tropical country with humidity and hot, wet and dry, the Wet Season comes courtesy of the southwest monsoon which blows from May to October. As the climate has been changed, it doesn't rain much during the day but mostly falls into the night in which tourists can more likely enjoy traveling within this season. Whereas, the Dry Season runs from October to April and is somewhat tourist travelers can fully enjoy having the whole trip during this period. 

What credit cards does the hotel accept?

Master Card, JCB, VISA Card, and AMEX.

Does the hotel have smoking rooms or floors?

Every room and corridor is all non-smoking. However, only each and every room's balcony is allowed for smoking.

Are we allowed to make pictures and/or movies?

Pictures and/or movies are allowed only as if there is a special request.

What is the situation regarding mosquitoes?

The entire resort has a regular fogging surrounding. However, since the resort has a tropical garden, we recommend to close the window at night time. 

Can the restaurants cater to people with special dietary requirements?

The restaurant always seeks for the needs and fulfills the requirements of any particular request such as guests who are dieters and vegetarians. 

Are there souvenir or handicraft shops at The Privilege Floor?

There is one souvenirs and handicraft shop called "The Nirann" located on the ground floor which a wide range collection of souvenirs items are affered such as stone and rubies jewelry, silver-braced items, scarves and bags made from original Cambodian silk, silver & wooden statues, home furnishing and art works which are customized and designed to meet every need either as the give-away gift or to remind yourself of Cambodia.

What transport is available between the airport and the hotel?

Cars are provided for the guests' pick-up between the property and airport based on the benefit of reservation.
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